Shipping policy

Thank you for choosing The Cottage Craftsman! Here are the key details about our free shipping policy:

  1. Shipping Regions: We currently ship within the United Kingdom (UK), the EU and internationally.
  2. Shipping Carriers: We utilize various shipping carriers. For international orders, expect an estimated delivery time of 10-14 days following our 3 business day processing time.
  3. Shipping Costs: Great news! Shipping is free for the UK! We use Royal Mail services.
  4. Order Processing: Please allow 3 business days for order to be processed before shipment as each product is handmade to order.
  5. Tracking Information: We usually provide tracking details, enabling you to monitor your package's journey and stay updated on its status.
  6. Returns and Lost Packages: For information about returns, refunds, and lost packages, kindly refer to our dedicated Returns Policy page.
Thank you for being a valued customer at The Cottage Craftsman Should you have any further queries or require assistance, feel free to contact me